Job Details
Patient Service Assistant
2026-01-19 Middlesex Hospital all cities,AK
Description:
The Patient Service Assistant is the central point of communication for patients calling to request an appointment. The Patient Service Assistant will: schedule appointments for patients at their request with their provider or next available provider when appropriate; Provide a superior level of service excellence to patients, physicians and staff in a caring and supportive manner; Protects patients' rights by maintaining strict patient confidentiality of personal and financial information at all times.
Minimum Qualifications
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Position Highlights
- Department: MHPC Administration
- Hours: 40.00 per week
- Shift: Shift 1
The Patient Service Assistant is the central point of communication for patients calling to request an appointment. The Patient Service Assistant will: schedule appointments for patients at their request with their provider or next available provider when appropriate; Provide a superior level of service excellence to patients, physicians and staff in a caring and supportive manner; Protects patients' rights by maintaining strict patient confidentiality of personal and financial information at all times.
Minimum Qualifications
- High school diploma or GED
- Minimum of one year experience in customer service and/or related clinical environment
- Working knowledge of medical terminology
- Associate's Degree or related healthcare certification
- Electronic medical records experience
- Competitive and affordable benefits package
- Shift Differentials
- Continuing Education assistance
- Tuition reimbursement
- Student Loan relief through Fiducius
- Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.