Job Details

Mesa Springs is currently seeking a Administrative Support to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Assists the Executive Director to create and maintain a residential environment that is welcoming, home-like, safe, and supportive. Promotes a team approach to resident services, leading the team members to contribute their talents in the most effective way. Demonstrates high customer satisfaction, promotes high staff morale and productivity and supports regulatory compliance.

Critical Success Factors

• Establishes working relationships with residents and their significant others as well as with the surrounding community to promote positive relations.
• Identifies opportunities for service improvement through routine personal contact with the residents and facility staff, by analyzing available data, by monitoring of resident/family/staff concerns and suggestions.
• Responds promptly to resident and family complaints or concerns and attempts to resolve issues to mutual satisfaction.
• Promotes company programs designed to enhance residents' well-being and independence.
• Ensures adequate staffing consistent with resident needs, budgetary guidelines and regulatory requirements.
• Ensures appropriate response and follow up to on-the-job injuries as reported by staff.
• Oversees the maintenance of facility and grounds to provide attractive and comfortable surroundings and to ensure safety and security of residents, staff and visitors.
• Ensures appropriate response and follow up to on-the-job injuries as reported by staff.
• Understands the applicable regulations of all licensing authorities and regulatory agencies and how to maintain regulatory compliance.
• Promotes collaboration among community staff to ensure that resident services are as effective as possible.

Preferred Qualifications

• Must meet the education requirements set forth by the state's assisted living regulatory agencies.
• Must meet age requirements according to facility policy and state regulations.
• Must possess or be willing to obtain certification as Assisted Living Executive Director as required by state regulations in the allowable time limits.
• Meet all requirements for health, criminal background check, and drug testing.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at